Terms of service

Terms & Conditions

Effective Date: 01.03.2026

These Terms & Conditions ("Agreement") govern your use of the website operated by Dalisay Herbals ("Company," "we," "us," or "our"), a business established and operated in India. By accessing or using this website (the "Site"), you agree to be legally bound by this Agreement.

If you do not agree to these Terms, please do not use the Site.

1. Eligibility

By using this Site, you represent that:

  • You are at least 18 years old;

  • You have the legal capacity to enter into a binding contract;

  • You will use this Site in compliance with all applicable laws in your jurisdiction, including applicable laws of India and, where relevant, the United States.

This Site is not intended for individuals under the age of 18.

2. Regulatory & Medical Disclaimer (India & U.S.)

The information provided on this Site is for informational and educational purposes only.

Products sold by Dalisay Herbals are wellness or traditional products and are not intended to diagnose, treat, cure, or prevent any disease.

Indian Regulatory Notice

Where applicable, products may be regulated under the Drugs and Cosmetics Act, 1940 (India) and applicable AYUSH guidelines.

U.S. Compliance Notice

For customers located in the United States:

Statements regarding dietary supplements have not been evaluated by the U.S. Food and Drug Administration (FDA), unless expressly stated.

These products are not intended to diagnose, treat, cure, or prevent any disease as defined under the U.S. Federal Food, Drug, and Cosmetic Act.

Always consult a qualified healthcare professional before use.

Information on this Site does not constitute medical advice.

3. Account Registration

To access certain features, you may be required to create an account.

You agree to:

  • Provide accurate and current information

  • Maintain confidentiality of login credentials

  • Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts suspected of fraud, misuse, or violation of these Terms.

4. Acceptable Use

You agree not to:

  • Use the Site for unlawful purposes

  • Violate any applicable Indian or U.S. law

  • Post false, defamatory, or misleading content

  • Infringe intellectual property rights

  • Engage in payment fraud or chargeback abuse

  • Attempt to disrupt website security or infrastructure

We reserve the right to restrict access for violations.

5. User Content

If you submit reviews, comments, or other content:

  • You grant us a non-exclusive, royalty-free, worldwide license to use and display such content.

  • You confirm your content does not violate any law or third-party rights.

We reserve the right to remove content at our discretion.

6. Orders & Payment

All orders are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel orders

  • Limit quantities

  • Cancel transactions suspected of fraud

Prices may be displayed in USD or other currencies. Currency conversion rates may vary depending on payment providers.

Payments are processed through secure third-party gateways. We do not store full credit card details.

7. Shipping & Returns

Shipping, returns, and refunds are governed by our separate:

  • Shipping Policy

  • Refund & Returns Policy

International customers are responsible for compliance with local import laws and regulations.

We are not liable for customs delays, duties, or seizures beyond our control.

8. Intellectual Property

All content on this Site — including text, logos, graphics, images, product descriptions, and software — is the exclusive property of Dalisay Herbals.

Indian Protection

Protected under the Copyright Act, 1957 (India) and the Trade Marks Act, 1999 (India).

International & U.S. Protection

Also protected under applicable international intellectual property conventions and relevant U.S. copyright and trademark laws, where applicable.

Unauthorized reproduction or use is strictly prohibited.

9. Disclaimer of Warranties

This Site and all products are provided on an "as is" and "as available" basis.

To the fullest extent permitted under applicable Indian and U.S. law, we disclaim all express or implied warranties, including:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

Some U.S. states may not allow certain warranty exclusions. In such cases, limitations shall apply to the maximum extent permitted by law.

10. Limitation of Liability

To the maximum extent permitted under Indian law and applicable U.S. consumer protection laws:

Dalisay Herbals shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of profits or data

  • Damages exceeding the amount paid for the product

Nothing in this Agreement limits liability where such limitation is prohibited by law.

11. Indemnification

You agree to indemnify and hold harmless Dalisay Herbals and its affiliates from any claims, damages, or legal expenses arising from:

  • Your breach of these Terms

  • Violation of applicable laws

  • Misuse of products or the website

12. Governing Law & Jurisdiction

Primary Jurisdiction (India)

This Agreement shall be governed by and construed in accordance with the laws of India.

All disputes shall be subject to the exclusive jurisdiction of the competent courts in India.

U.S. Customer Consideration

For customers located in the United States:

Nothing in this Agreement shall deprive you of mandatory consumer protections available under applicable U.S. federal or state laws.

However, by using this Site, you agree that dispute resolution shall primarily be conducted under Indian jurisdiction unless otherwise required by applicable mandatory consumer protection law.

13. Dispute Resolution

Any dispute arising out of or relating to this Agreement shall first be attempted to be resolved amicably.

If unresolved, disputes shall be referred to arbitration in India in accordance with the Arbitration and Conciliation Act, 1996 (India).

The arbitration decision shall be final and binding.

If arbitration is held unenforceable under applicable law, disputes shall be resolved in Indian courts.

14. Severability

If any provision of this Agreement is found unenforceable, the remaining provisions shall remain in effect.

15. Changes to Terms

We reserve the right to modify these Terms at any time.

Continued use of the Site after updates constitutes acceptance of the revised Terms.

16. Contact Information

For questions regarding these Terms:

Email:  support@dalisayherbals.com